The product is aimed at a comprehensive solution to the coordination of rescue and intervention units. We have built a unique operations coordination center (KOS), with a functional hardware and software covering the entire logic from reporting the incident to the resolution of the case.
Module „Distribution of manpower and resources“
Change management and management of rescue units.
Module „Manpower and resources“
Online monitoring of individual system parts, display on a map, current status of selected parameters of manpower and resources, transmission and displey of video stream directly from the vehicle.
Module „GIS maps“
2D, 3D, POI, NAVI, AVL, NSDI, localization of a caller, address points
Module „Registration card“
Module serves for input and editing of all types of events, automatic suggestions of individual form fields for a given event, such as phone number, name of caller, interactive connection with other modules.
Module „Status board“
User friendly and clear registration of events and their status.
Module „Dispatcher's communication console“
Provides receving of calls, operation of radio communication, allows communication via all communication channels.
Module „Integration of voice interfaces“
Integration of all communication channels, presetting of communication groups and rules, support for recording, logging and indexing of communication, control over distant communication interfaces, integration of voice, statuses and status information.
Module „Call center application“
Communication with phone switchboard, conference calls, automatic call transfers, linking of calls to recorded events.